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p{font-size:11px;color:var(--muted);margin-bottom:13px}.row-actions{display:flex;gap:7px;align-items:center}.detail-meta{display:flex;gap:12px;align-items:center;flex-wrap:wrap;font-size:12px;color:var(--muted)}.security-note{font-size:11px;color:var(--muted);line-height:1.75;padding-top:16px}.form-card input::placeholder,.form-card textarea::placeholder{color:#a2aea6}.quote-note{font-size:10px;color:var(--muted);margin:10px 0 0}.privacy-link{color:var(--teal);text-decoration:underline}.brand-glyph{display:none}
@media(min-width:1450px){.admin-main{padding-left:48px;padding-right:48px}.admin-detail-grid{grid-template-columns:minmax(0,1fr) 370px}}
@media(max-width:1250px){.public-main{padding:0 32px}.public-footer{margin-left:32px;margin-right:32px}.request-grid{gap:32px;grid-template-columns:295px minmax(0,1fr)}.intro-panel h1{font-size:38px}.form-card{padding:26px}.admin-main{padding:26px}.stats-grid{gap:12px}.stat-card{padding:17px}.admin-detail-grid{grid-template-columns:minmax(0,1fr) 300px}.tickets-table th,.tickets-table td{padding-left:16px;padding-right:16px}.settings-grid{grid-template-columns:minmax(0,1fr) 280px}}
@media(max-width:1000px){.sidebar{width:195px;padding-left:13px;padding-right:13px}.sidebar .brand-name{font-size:10px}.sidebar .brand-subtitle{font-size:7px}.sidebar .brand{gap:8px;margin-left:5px;margin-right:5px}.admin-main{margin-left:195px;width:calc(100% - 195px);padding:24px}.stats-grid{grid-template-columns:1fr 1fr}.admin-detail-grid,.settings-grid{grid-template-columns:1fr}.request-grid{grid-template-columns:250px minmax(0,1fr);gap:26px}.intro-panel h1{font-size:34px}.intro-panel>.muted{font-size:13px}.field-grid{gap:16px}.form-card{padding:24px}.form-footer{align-items:flex-start;flex-direction:column}.form-footer p{max-width:none}.form-footer .btn{width:100%}.ticket-detail-grid{grid-template-columns:minmax(0,1fr) 280px}.public-header{padding:0 32px}.table-domain{max-width:160px}.header-links{gap:14px}}
@media(max-width:760px){.public-header{height:79px;padding:0 22px}.brand-mark{width:34px;height:38px;font-size:18px}.brand-name{font-size:12px}.brand-subtitle{font-size:8px;letter-spacing:2px}.header-links{font-size:11px;gap:10px}.header-links>a:first-child{display:none}.header-links .header-pill{padding:6px 10px}.public-main{margin-top:30px;margin-bottom:38px;padding:0 20px}.request-grid{grid-template-columns:1fr;gap:24px}.intro-panel{padding:0}.intro-panel h1{font-size:34px;max-width:420px;margin-bottom:12px}.intro-panel>.muted{font-size:13px;max-width:520px;margin-bottom:0}.intro-panel .eyebrow{margin-bottom:12px}.intro-line,.journey,.intro-panel .reassurance{display:none}.form-card{padding:24px}.public-footer{margin-left:20px;margin-right:20px;flex-direction:column;gap:7px;padding-top:18px}.ticket-detail-grid{grid-template-columns:1fr}.ticket-page-header{flex-direction:column;gap:14px}.ticket-page-header h1{font-size:26px}.ticket-detail-grid>.ticket-aside{order:-1}.quote-card{padding:22px}.sidebar{transform:translateX(-100%);transition:transform .2s;width:230px}.sidebar .brand-name{font-size:12px}.sidebar .brand-subtitle{font-size:8px}.admin-shell.nav-open .sidebar{transform:translateX(0);box-shadow:10px 0 40px rgba(10,30,30,.18)}.admin-main{margin-left:0;width:100%;padding:20px}.mobile-admin-toggle{display:flex;align-items:center;gap:8px;background:white;border:1px solid var(--line);border-radius:7px;padding:7px 10px;color:var(--ink);font-size:11px}.mobile-admin-toggle svg{height:15px;width:15px}.admin-topbar{margin-bottom:25px}.admin-topbar>strong{display:none}.page-heading{align-items:flex-start}.page-heading h1{font-size:26px}.page-heading p{font-size:12px}.page-actions{flex-wrap:wrap}.page-actions .btn{padding:9px 11px;font-size:11px}.stats-grid{gap:11px;margin-bottom:20px}.stat-card{padding:16px}.stat-number{font-size:29px}.stat-top{font-size:10px}.stat-icon{width:25px;height:25px}.filters{padding:15px;gap:9px}.filters .search-field{flex-basis:100%}.filters select{flex:1;min-width:0}.filters .btn{font-size:12px;padding:10px 13px}.tickets-table th,.tickets-table td{padding:14px}.panel,.settings-card{padding:22px}.success-card{padding:28px}.auth-card{padding:28px}.table-footer{padding:14px;gap:10px}.message-head{flex-wrap:wrap;gap:3px}.message-head time{font-size:10px}.copy-row{align-items:stretch}.copy-row .btn{padding:10px 12px}.button-row>.btn{flex:1}.status-form{flex-wrap:wrap}.status-form select{flex:1;min-width:170px}.admin-detail-grid{gap:20px}.public-main>.alert{margin-bottom:18px}.intro-panel h1 br{display:none}.settings-grid{gap:20px}}
@media(max-width:420px){.field-grid{grid-template-columns:1fr}.span-2{grid-column:auto}.form-card{padding:21px 18px}.public-main{padding:0 15px}.public-header{padding:0 18px}.header-links .header-pill{font-size:10px;padding:6px 8px}.brand{gap:9px}.brand-name{font-size:11px}.brand-subtitle{font-size:7px}.type-options{gap:6px}.type-option span{padding:7px 9px;font-size:11px}.form-footer{gap:16px}.admin-main{padding:17px 14px}.stats-grid{gap:9px}.stat-card{padding:14px 12px}.page-heading{flex-direction:column;gap:14px}.auth-card,.success-card{padding:24px 20px}.quote-meta{flex-direction:column;gap:5px}.reply-toolbar{align-items:flex-start;flex-direction:column}.reply-toolbar .btn{width:100%}.ticket-ref{font-size:11px}.card-heading{gap:10px}.step-label{font-size:9px}.page-actions{width:100%}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}
svg{fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
.captcha-panel{display:grid;grid-template-columns:auto minmax(120px,1fr);align-items:center;gap:22px;padding:17px;background:#f5f8f4;border:1px solid #dfe8df;border-radius:10px}.captcha-challenge{display:flex;align-items:center;gap:10px}.captcha-challenge img{display:block;max-width:100%;width:190px;height:60px;object-fit:contain;border:1px solid #d5e2d7;border-radius:6px;background:#fff}.captcha-challenge .btn{flex-shrink:0}.captcha-panel input[type=text]{letter-spacing:4px;text-transform:uppercase}.captcha-panel input[type=text]::placeholder{letter-spacing:.3px;text-transform:none}.captcha-panel label{font-size:12px}.captcha-status{font-size:11px;line-height:1.6;color:var(--teal);margin:5px 0 0;min-height:0}.captcha-status:empty{display:none}.btn:disabled{cursor:wait;opacity:.65}@media(max-width:1100px){.captcha-panel{grid-template-columns:1fr;gap:14px}.captcha-panel .field{max-width:260px}}@media(max-width:760px){.captcha-panel{grid-template-columns:auto minmax(120px,1fr)}}@media(max-width:580px){.captcha-panel{grid-template-columns:1fr;gap:14px;padding:15px}.captcha-panel .field{max-width:none}}
.captcha-challenge{flex-wrap:wrap}.captcha-panel{min-width:0}
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@media(max-width:1200px){.site-management-grid{grid-template-columns:minmax(0,1fr) 280px;gap:20px}.site-card{padding:22px}.site-key-actions{align-items:flex-start;flex-direction:column;gap:10px}}
@media(max-width:1050px){.site-management-grid{grid-template-columns:1fr}.site-management-grid>aside{display:grid;grid-template-columns:1fr 1fr;gap:20px}.site-management-grid>aside>*{margin:0}.site-management-grid>aside>#site-create{grid-row:span 2}.site-key-actions{flex-direction:row;align-items:center}}
@media(max-width:760px){.public-header.has-customer{height:auto;min-height:79px;flex-wrap:wrap;gap:16px;padding-top:17px;padding-bottom:17px}.header-links>.external-nav{display:none}.public-header.has-customer .header-links{margin-left:auto}.site-card{padding:20px}.site-management-grid>aside{display:block}.site-management-grid>aside>*+*{margin-top:20px}.site-card-header{flex-wrap:wrap}.site-key-actions{align-items:flex-start;flex-direction:column}.customer-context-bar{padding:18px;margin-bottom:25px}.customer-list-title{padding:18px}.customer-page-heading{gap:17px}.customer-page-heading>.btn{flex-shrink:0}.customer-history-note{margin-top:18px}.site-attach-box{padding:15px}}
@media(max-width:520px){.public-header.has-customer .header-links{width:100%;justify-content:flex-end;border-top:1px solid var(--line);padding-top:12px}.customer-context-bar{align-items:flex-start;flex-direction:column;gap:15px}.customer-context-bar form{align-self:flex-end}.customer-page-heading{align-items:flex-start;flex-direction:column}.customer-page-heading>.btn{width:100%}.site-card-meta{align-items:flex-start;flex-direction:column;gap:7px}.site-key-actions .button-row{width:100%}.site-key-actions form{flex:1}.site-key-actions .btn{width:100%}.site-card{padding:18px}.site-icon{width:36px;height:36px}.site-identity{gap:10px}.site-identity h2{font-size:15px}.site-code-details{padding:12px}.linked-site-context>a{width:100%;margin:0 0 0 30px}}
.site-directory-controls{padding:23px}.site-directory-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px}.site-directory-heading h2{font-size:15px;margin:0}.site-filter-form .field{margin-bottom:13px}.site-filter-form label{font-size:11px}.site-filter-form input,.site-filter-form select{font-size:12px}.site-filter-row{display:grid;grid-template-columns:1fr 1fr;gap:13px}.site-filter-actions{display:flex;align-items:center;flex-wrap:wrap;gap:15px;margin-top:2px}.site-filter-actions>.small-note{margin-left:auto}.site-result-label{display:flex;align-items:center;justify-content:space-between;gap:12px;color:var(--muted);font-size:10px}.site-accordion-list{display:flex;flex-direction:column;gap:10px}.site-accordion{box-shadow:none;overflow:hidden;scroll-margin-top:20px;transition:border-color .15s}.site-accordion[open]{border-color:#bfd5c6;box-shadow:0 4px 18px rgba(24,58,43,.035)}.site-accordion>summary{list-style:none;display:grid;grid-template-columns:minmax(0,1fr) auto auto 15px;align-items:center;gap:16px;padding:18px 20px;cursor:pointer;background:#fff;min-height:80px}.site-accordion>summary::-webkit-details-marker{display:none}.site-accordion>summary:hover{background:#f9fbf7}.site-accordion>summary:focus-visible{outline:2px solid var(--teal);outline-offset:-4px;border-radius:10px}.site-accordion[open]>summary{background:#f6faf5;border-bottom:1px solid #deeadf}.site-accordion .site-icon{height:36px;width:36px;border-radius:9px}.site-accordion .site-icon svg{width:18px;height:18px}.site-summary-name{min-width:0;display:block}.site-summary-name>strong{display:block;font-size:13px;font-weight:600;line-height:1.5;overflow-wrap:anywhere}.site-summary-name>.site-domain{display:block;font-size:11px;margin-top:3px}.site-summary-counts{display:flex;flex-direction:column;gap:3px;font-size:10px;color:var(--muted);white-space:nowrap;min-width:48px}.site-summary-counts strong{color:#54705e;font-weight:600}.site-accordion>summary>.status{font-size:10px;padding:4px 8px;justify-self:end}.site-chevron{width:15px;height:15px;color:#83998b;transition:transform .18s}.site-accordion[open]>summary>.site-chevron{transform:rotate(180deg)}.site-directory-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;color:var(--muted)}.site-detail-placeholder{padding:24px;font-size:12px;color:var(--muted);line-height:1.8}.site-detail-placeholder p{margin:0 0 10px}.site-detail-fallback{display:inline-block;font-size:11px;color:var(--teal);margin:7px 0}.site-detail-placeholder .btn{margin-right:12px}.site-detail-fetch-status{font-size:12px;color:var(--muted);padding:17px 23px 0;margin:0}.site-detail-host>button[data-site-retry]{margin:12px 12px 12px 23px}.site-detail-host[aria-busy=true]{opacity:.72;cursor:progress}.site-detail-host[aria-busy=true] .site-note-pagination{pointer-events:none}.site-detail{padding:24px}.site-detail .panel-title{margin-bottom:16px}.site-detail .panel-title h3{font-size:13px}.site-detail .panel-title .pill{display:flex;align-items:center;gap:5px;font-size:9px}.site-detail .panel-title .pill svg{width:11px;height:11px}.site-note-form{padding:16px;background:#f7f9f5;border:1px solid #e3ebe0;border-radius:9px}.site-note-form>label{font-size:11px}.site-note-form textarea{font-size:12px;min-height:84px;background:#fff}.site-note-toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-top:9px}.site-note-toolbar .help{margin:0;font-size:10px;flex:1}.site-note-toolbar .char-count{margin:0;font-size:10px}.site-note-toolbar .btn{font-size:10px;padding:7px 11px}.site-notes-empty{margin:17px 0 0;padding:0;font-size:11px;line-height:1.8;color:var(--muted)}.site-note-list{margin-top:8px}.site-note{padding:17px 0;border-bottom:1px solid #edf1e9}.site-note:last-child{border-bottom:0;padding-bottom:4px}.site-note-meta{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:7px}.site-note-meta strong{font-size:11px;color:#5f765f;font-weight:600}.site-note-meta time{font-size:10px;color:#91a08e;white-space:nowrap}.site-note-body{font-size:12px;line-height:1.8;color:#5a6d5a;white-space:pre-wrap;overflow-wrap:anywhere}.site-note-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:10px;color:var(--muted);margin-top:18px}.site-note-pagination .btn{font-size:10px;padding:6px 9px}.site-access-section{border-top:1px solid var(--line);padding-top:23px;margin-top:24px}.site-access-section .site-link-section .help{font-size:10px}.site-access-section .panel-title .text-link-button{font-size:10px}.site-access-section .site-key-actions{margin-top:12px}.site-detail-host [hidden]{display:none!important}
@media(max-width:1200px){.site-accordion>summary{padding:17px 16px;gap:12px}.site-accordion .site-identity{gap:10px}.site-detail{padding:21px}.site-directory-controls{padding:21px}}
@media(max-width:760px){.site-accordion>summary{padding:16px;gap:12px}.site-detail{padding:20px}.site-directory-controls{padding:20px}.site-note-form{padding:14px}.site-directory-pagination{flex-wrap:wrap}.site-note-toolbar{gap:10px}}
@media(max-width:520px){.site-accordion>summary{grid-template-columns:minmax(0,1fr) auto 14px;gap:9px 12px;padding:15px}.site-summary-counts{grid-column:1;grid-row:2;flex-direction:row;gap:13px;padding-left:46px}.site-accordion>summary>.status{grid-column:2;grid-row:1}.site-accordion>summary>.site-chevron{grid-column:3;grid-row:1}.site-summary-name>strong{font-size:12px}.site-summary-name>.site-domain{font-size:10px}.site-filter-row{gap:10px}.site-filter-form select{font-size:11px;padding-left:9px;padding-right:24px}.site-detail{padding:17px}.site-note-toolbar .help{flex-basis:100%}.site-note-toolbar .btn{margin-left:auto}.site-note-meta{align-items:flex-start;flex-wrap:wrap;gap:3px}.site-result-label{font-size:9px;gap:8px}.site-directory-pagination{font-size:10px}.site-note-pagination{flex-wrap:wrap}.site-access-section .panel-title{align-items:flex-start;flex-wrap:wrap;gap:9px}.site-detail .panel-title .pill{font-size:8px}.site-directory-controls{padding:18px}}
/* Public welcome page */
.welcome{--welcome-green:#16766b}.welcome-hero{display:grid;grid-template-columns:1.1fr 1fr;gap:65px;align-items:center;padding:30px 0 76px}.welcome h1{font-size:clamp(40px,4.3vw,64px);line-height:1.12;letter-spacing:-2.5px;font-weight:500;margin:24px 0}.welcome h1 em{font-family:Georgia,serif;font-weight:400;color:var(--welcome-green)}.welcome-lead{font-size:17px;line-height:1.85;max-width:470px;color:#6a7d7c}.welcome-actions{display:flex;align-items:center;gap:28px;margin:30px 0 23px}.welcome-actions .btn{padding:16px 23px;background:#16766b;color:white;gap:30px}.welcome-secondary{font-size:13px;color:#355853}.welcome-note{display:flex;gap:8px;align-items:center;font-size:11px;color:#738581;max-width:420px}.welcome-note svg{width:17px;height:17px;flex-shrink:0}.welcome-visual{position:relative;padding:55px 26px 60px;background:#e4ede7;border-radius:140px 140px 20px 20px;isolation:isolate}.welcome-orbit{position:absolute;inset:20px;border:1px solid #c4d6cc;border-radius:50%;z-index:-1}.welcome-browser{background:#fff;border:1px solid #d0dfd5;border-radius:12px;box-shadow:0 24px 40px #284b3c14;overflow:hidden;transform:rotate(-3deg)}.welcome-browser-bar{display:flex;justify-content:space-between;align-items:center;padding:14px;border-bottom:1px solid #e8efea;font-size:10px;color:#80948b}.welcome-browser-bar>span:first-child{letter-spacing:3px;color:#b8cec1}.welcome-browser-bar svg{width:13px;height:13px}.welcome-browser-body{padding:30px}.welcome-mini-label{font-size:8px;letter-spacing:2px;color:#6e8d7d}.welcome-browser-body>strong{display:block;font-size:32px;line-height:1.25;font-weight:500;margin:14px 0 20px}.welcome-skeleton{height:6px;background:#e7eee9;width:78%;margin:8px 0;border-radius:10px}.welcome-skeleton.short{width:55%}.welcome-demo-grid{display:flex;gap:12px;margin-top:25px}.welcome-demo-grid svg{width:33.33%;height:65px;padding:20px;background:#f0f5ef;border-radius:6px;color:#779683}.welcome-float{position:absolute;right:-15px;bottom:60px;display:flex;gap:14px;align-items:center;background:#153e36;color:#fff;padding:18px 23px;border-radius:10px;box-shadow:0 12px 25px #14392f20}.welcome-float>span{font-size:30px;color:#c4dda8}.welcome-float strong,.welcome-float small{display:block}.welcome-float strong{font-size:13px}.welcome-float small{font-size:10px;color:#b2c9bd;margin-top:5px}.welcome-progress{display:flex;align-items:center;gap:9px;margin-top:35px;font-size:8px;letter-spacing:.5px;color:#607e6d}.welcome-progress i{height:1px;background:#adc4b4;flex:1}.welcome-section-heading{display:flex;justify-content:space-between;align-items:end;margin-bottom:28px}.welcome h2{font-size:30px;letter-spacing:-.8px;font-weight:500;line-height:1.3;margin:10px 0}.welcome-section-heading>p{font-size:12px;color:#788a80}.welcome-service-grid{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid #dbe5dd;border-radius:12px;overflow:hidden;background:#fff}.welcome-service-grid>a{padding:28px 24px;color:inherit;border-right:1px solid #e3eae4;transition:background .2s}.welcome-service-grid>a:last-child{border:0}.welcome-service-grid>a:hover{background:#eef5ee}.welcome-service-grid svg{width:25px;height:25px;color:#438873;margin-bottom:24px}.welcome h3{font-size:15px;font-weight:600;margin:0 0 10px}.welcome-service-grid p{font-size:12px;line-height:1.85;color:#748278;min-height:67px}.welcome-service-grid a>span{font-size:11px;color:#16766b;display:block;margin-top:22px}.welcome-process,.welcome-faq{display:grid;grid-template-columns:1fr 1.2fr;gap:90px;padding:70px 0;border-bottom:1px solid #dce5dd;scroll-margin-top:25px}.welcome-process>div>p:last-child{font-size:14px;line-height:1.8;color:#748278;max-width:310px}.welcome-process ol{list-style:none;margin:0;padding:0}.welcome-process li{display:flex;gap:22px;margin-bottom:24px}.welcome-process li:last-child{margin:0}.welcome-process li>span{font-size:12px;color:#398573;border:1px solid #cbded1;border-radius:50%;width:35px;height:35px;display:grid;place-items:center;flex-shrink:0}.welcome-process li p,.welcome-faq p{font-size:13px;line-height:1.8;color:#748278;margin:0}.welcome-faq{padding:55px 0;border:0}.welcome-faq details{border-bottom:1px solid #dce5dd;padding:18px 0}.welcome-faq summary{cursor:pointer;font-size:14px;color:#254a40}.welcome-faq details p{margin-top:14px}.welcome-bottom{display:flex;justify-content:space-between;align-items:center;gap:24px;background:#153e36;color:white;padding:38px 42px;border-radius:12px;margin:15px 0 20px}.welcome-bottom p{color:#b5d0ba;font-size:9px;letter-spacing:2px}.welcome-bottom h2{font-size:27px}.welcome-bottom .btn{background:#e1eccf;color:#193c30;padding:14px 22px;white-space:nowrap}.welcome a:focus-visible,.welcome summary:focus-visible{outline:3px solid #438873;outline-offset:4px}
@media(max-width:900px){.welcome-hero{gap:30px}.welcome-service-grid{grid-template-columns:repeat(2,1fr)}.welcome-service-grid>a{border-bottom:1px solid #e3eae4}.welcome-process,.welcome-faq{gap:35px}.welcome-float{right:0}.welcome-hero h1{font-size:44px}.welcome-browser-body{padding:20px}.welcome-browser-body>strong{font-size:27px}}
@media(max-width:600px){.welcome-hero{grid-template-columns:1fr;padding:10px 0 45px;gap:35px}.welcome h1{font-size:44px;letter-spacing:-1.8px}.welcome-lead{font-size:15px}.welcome-visual{max-width:400px;width:100%;margin:auto}.welcome-section-heading{display:block}.welcome-service-grid{grid-template-columns:1fr}.welcome-service-grid>a{border-right:0;padding:23px}.welcome-service-grid svg{margin-bottom:15px}.welcome-service-grid p{min-height:0}.welcome-service-grid a>span{margin-top:15px}.welcome-process,.welcome-faq{grid-template-columns:1fr;gap:23px;padding:40px 0}.welcome-bottom{align-items:flex-start;flex-direction:column;padding:28px}.welcome-bottom h2{font-size:25px}.welcome h2{font-size:27px}.welcome-actions{gap:20px}.welcome-note{align-items:flex-start}}
.request-mode{display:flex;gap:6px;padding:5px;background:#f0f5f1;border:1px solid #dce7df;border-radius:9px;margin:0 0 27px}.request-mode a{flex:1;padding:12px 14px;text-align:center;font-size:12px;color:#657d70;border-radius:6px}.request-mode a.active{background:#fff;color:#166e5b;box-shadow:0 2px 5px #234c3410;font-weight:600}.request-mode a:focus-visible{outline:2px solid #16766b;outline-offset:2px}.filters{flex-wrap:wrap}@media(max-width:520px){.request-mode a{font-size:11px;padding:11px 8px}}
/* Agency Academia portal identity */
.brand-mark.portal-brand-mark{font-family:Arial,sans-serif;font-size:29px;font-weight:800;font-style:italic;line-height:1;color:#6d2085;background:#f2eaf5;border-color:#d9c6e1;letter-spacing:-2px;padding-right:3px}.brand-subtitle{color:#785788}